Contact
Studio is small, so everything goes to one address and a person reads it.
garv@gdautomate.com
Support, billing, refunds, privacy requests and security reports. Write from the address on your account where it is about your account, so there is nothing to verify first.
- Support and billing
- Within 3 business days, usually sooner. Include roughly when the problem happened; the usage page timestamps everything, which makes most questions quick to answer.
- Refunds
- Within 3 business days to reply, 7 to issue. The refunds page covers what qualifies.
- Privacy requests
- Within 30 days, usually far less. A copy of your data, a correction, or deletion — though deleting your account does the last one immediately without asking anyone.
- Security reports
- Please write before disclosing publicly. You will get an acknowledgement within 3 business days and credit if you want it.
- Grievances
- Acknowledged within 24 hours, resolved within 15 days. Clause 14 of the terms names the officer, which is the same person and the same address as everything else above.
Operator and postal address
Garv Dixit, sole proprietor trading as Garv Dixit Automate
Vasna Bhaiyli, Vadodara
Grievance officer and data protection contact: Garv Dixit